Privacy Policy
Effective Date: November 21, 2024
We value the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website and course offerings hosted on Thinkific. By using our website and services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you register for a course, sign up for our newsletter, or engage with any features, we may collect personal details such as your name, email address, and billing information.
Course Data: As you engage with the courses, we may collect data related to your course activity, progress, quiz results, and feedback provided within the platform.
Usage Data: We collect information about how you interact with our website and services, such as IP addresses, browser types, device information, pages viewed, and referring URLs.
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
To provide, maintain, and improve our services.
To process payments and manage subscriptions.
To personalize your experience and tailor content to your learning preferences.
To send you important updates, notifications, or marketing materials (with your consent).
To monitor usage and improve the functionality of our platform.
3. Data Retention
We retain your personal information as long as needed to provide you with our services and as required for legal or business purposes, such as compliance with applicable laws.
4. Sharing Your Information
We do not share or sell your personal information to third parties, except in the following circumstances:
With service providers who assist in the operation of our website and courses (e.g., payment processors, hosting services). These service providers are bound by confidentiality agreements and may only use your information for the purposes of providing the service.
When required by law, regulation, or legal process (e.g., court order, subpoena).
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access, correct, or delete your personal information.
The right to restrict or object to the processing of your personal data.
The right to withdraw consent for data processing (when consent is the legal basis for processing).
To exercise these rights, please contact us using the contact details below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences, but disabling certain cookies may affect your ability to use some features of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected such information, please contact us, and we will take appropriate steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Dekker Fraser